Negotiation is the delicate art of getting what you want while at the same time, ensuring that the other party also gets what they want - a win - win situation. This is a skill that you will learn over time; the more negotiations you take part in, the better you will become. In this article we provide the basic skills needed by someone who deals with customers or clients on a daily basis.
Source: http://dailytipsforbusiness.blogspot.com/2012/02/business-negotiation_22.html
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